Shipping Policy
Our goal is to offer you the best shipping experience no matter where you live. Every day, we ensure the highest levels of responsiveness to you at all times. Here's how our shipping process works:
Processing Time:
- Order Verification: Once you place an order, please allow up to 1 day for us to process and verify it. This ensures that we're sending out the perfect wooden toy for your child.
- Shipping: After processing, items typically take an additional 2 days to arrive at their destination.
Shipping Charges:
- Free Shipping: We're excited to offer free standard shipping on all orders! There are no hidden charges. The price you see is the price you get.
Shipping Methods:
- Standard Shipping (Two-Day Courier): All our wooden toys are dispatched through our trusted two-day courier service or royal mail 48, ensuring timely and safe delivery of your items.
Important Notes:
- While we strive to ensure timely delivery through our two-day courier, unforeseen circumstances (like weather conditions, shipping carrier delays, or high order volumes) can occasionally cause shipments to take longer.
- Please ensure accurate address details are provided during order placement to avoid any delays or misplacements.
We value the trust you place in us and aim to make shipping as hassle-free as possible. If you have any queries regarding your order or shipping, don't hesitate to contact us.